This Privacy Policy explains how Riyanshee Xerox Centre & Cyber Cafe collects, uses, and protects
customer information when you use our services or visit our website.
1. Information We Collect
We may collect the following information:
- Name, mobile number, and contact details
- Government-issued documents (Aadhaar, PAN, Passport, Certificates, etc.)
- Photos, PDFs, and forms shared via WhatsApp or in person
- Service-related communication details
2. How We Use Your Information
Your information is used only for legitimate service purposes, such as:
- Submitting applications on official government portals
- Completing online and digital services requested by you
- Contacting you regarding service status or clarifications
- Providing receipts, acknowledgments, or updates
3. Document & Data Security
We take reasonable measures to ensure your documents and personal data are handled securely.
Customer documents are not shared with any third party except official government portals
required for service completion.
4. WhatsApp & Phone Communication
We communicate primarily through phone calls and WhatsApp for customer convenience.
Any documents shared via WhatsApp are used strictly for the requested service.
We do not misuse, sell, or distribute customer data.
5. Data Retention
Customer documents are retained only as long as necessary to complete the service
or comply with legal requirements. After completion, documents may be deleted
or archived securely.
6. Payments
Payments are accepted only after service confirmation. We do not store customer
banking details, UPI PINs, OTPs, or card information.
Customers are advised never to share OTPs or PINs with anyone.
7. Third-Party Websites
Our website may contain links to official government portals or external websites.
We are not responsible for the privacy practices of those websites.
8. Changes to This Policy
This Privacy Policy may be updated from time to time. Any changes will be reflected
on this page.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy,
please contact us:
Riyanshee Xerox Centre & Cyber Cafe
📞 Phone / WhatsApp: 9831689501